Privacy Policy

 Privacy Policy for Essaouira Morocco

Last Updated:Date, e.g., June 1, 2025

At Essaouira Morocco, accessible from essaouiramorocco.org, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Essaouira Morocco and how we use it.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

1.1. Personal Data You Voluntarily Provide Us: When you interact with our website, you may provide us with personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Contact Information: Name, email address, phone number when you fill out contact forms, inquiry forms, or subscribe to our newsletter.
  • Correspondence: Information you provide when you communicate with us via email, chat, or other channels.
  • Booking/Inquiry Details (if applicable): If our site facilitates direct inquiries or bookings for tours, accommodations, or activities, we may collect details related to your travel plans, preferences, and any other information necessary to fulfill your request.

1.2. Data Automatically Collected (Usage Data and Cookies): When you access our website, we may automatically collect certain information that your browser sends whenever you visit a website. This Usage Data may include:

  • Your computer's Internet Protocol (IP) address.
  • Browser type and version.
  • The pages of our website that you visit.
  • The time and date of your visit.
  • The time spent on those pages.
  • Unique device identifiers and other diagnostic data.
  • Referring/exit pages.

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies We Use:

  • Session Cookies: We use these cookies to operate our service. They are temporary and are erased when you close your browser.
  • Preference Cookies: We use these cookies to remember your preferences and various settings.
  • Security Cookies: We use these cookies for security purposes.
  • Analytics Cookies: We use these cookies to gather information about how visitors use our website, which helps us improve our content and user experience.

2. How We Use Your Information

Essaouira Morocco uses the collected data for various purposes:

  • To provide and maintain our website: Ensuring the website functions correctly and is accessible.
  • To improve, personalize, and expand our website: Understanding how users interact with our site to make it more useful and engaging.
  • To understand and analyze how you use our website: Utilizing analytics to identify trends and areas for improvement.
  • To respond to your inquiries and provide customer support: Addressing your questions and requests submitted through our contact forms or other communication channels.
  • To send you newsletters, marketing, or promotional materials (only if you have opted-in): Providing you with updates, special offers, and information about Essaouira and Morocco that may be of interest to you. You can opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
  • To facilitate any potential bookings or reservations (if applicable): Processing requests for services if direct booking functionality is integrated or facilitated through our site.
  • To detect, prevent, and address technical issues and security incidents.
  • For internal record keeping and administrative purposes.
  • To comply with legal obligations and regulatory requirements.

3. Sharing and Disclosure of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our website ("Service Providers"), to provide the website on our behalf, to perform website-related services, or to assist us in analyzing how our website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:
    • Analytics Providers: Such as Google Analytics, to help us understand website traffic and user behavior.
    • Hosting Providers: Companies that host our website data.
    • Email Marketing Platforms: If you subscribe to our newsletter.
    • Booking/Payment Processors (if applicable): If our site integrates with third-party booking or payment systems, your data may be shared with them to process your transactions.
  • For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend the rights or property of Essaouira Morocco.
    • Prevent or investigate possible wrongdoing in connection with the website.
    • Protect the personal safety of users of the website or the public.
    • Protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, analysis, or marketing purposes.

4. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we endeavor to use appropriate technical and organizational measures to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer timeframes.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as the Moroccan Law No. 09-08 on the Protection of Individuals with Regard to the Processing of Personal Data, and potentially the GDPR for EU visitors), you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The Right to Erasure (the "Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information below.

7. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via a prominent notice on our website prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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